We know this industry from the inside: months on the phone with service business owners, and our own AI receptionist answering live plumbing calls. Roughly 27% of inbound calls to home-services businesses go unanswered (Invoca call analytics, 2024) — and every one is a job that went to whoever picked up.
After-hours, mid-job, two-calls-at-once — answered, qualified, and booked onto the schedule.
Burst pipe at 2am rings a human now; the leaky faucet books for Tuesday.
Estimates chased in the shop's own voice until they close or say no.
Invoices, permits, and intake docs extracted into the system of record instead of retyped.
PlumbDesk, our AI receptionist for plumbing companies, answers real customer calls today — emergencies triaged, jobs booked, in English and Spanish.
Read the build story →Either way, you can read a finished Leak Report in full before you talk to us — a full worked example →
We don't open with a build — we open with the Leak Report: a free first call, then a written diagnosis of your pipeline with a dollar figure on each gap. If this build isn't where your numbers say the money is, we'll tell you what is.
Agency or consultancy with a client who needs this? We build it under your brand →
Anthracite AI is an AI consulting and engineering firm that builds AI systems for small and mid-sized businesses. Based in Charlotte, NC, working with businesses anywhere in the US.