SolutionsCapability

The first business to answer usually wins. Be first, every time.

  • Replies to every new lead by text within seconds
  • Texts back missed calls, chases open quotes, wakes up old leads
  • Hands the conversation to a person the moment it turns into a booking
People search forspeed to leadAI lead generationmissed-call text-backlead reactivation

Runs on our own dialer

What we build
01

Speed to lead

Web forms, listing inquiries and ad leads answered by text within seconds, with the right questions asked in the right order.

02

Missed-call text-back

The call you couldn't take becomes a text conversation that books the job before the caller moves on.

03

Quote and estimate follow-up

Open estimates chased in your voice on a schedule you set, and closed out cleanly when the answer is no.

04

Old-lead reactivation

The leads that went quiet get a short, honest message; the ones who reply land on a person's phone.

Built for ourselves first

The dialer and CRM we sell PlumbDesk with are ours: every lead scored, every call logged, every follow-up queued by the system. The same follow-up engine runs the demo real-estate assistant on the portfolio.

Read the build story →

Either way, you can read a finished AI Opportunity Report in full before you talk to us — a full worked example →

Common questions

What owners ask before they commit.

What does speed to lead mean, and does it really matter?
Speed to lead is how long a new inquiry waits before it gets a real reply, and it matters more than most owners expect. A Harvard Business Review study of 2,241 companies found that firms contacting a lead within an hour were nearly seven times more likely to qualify it than those that waited even an hour longer, and that 23% of companies never responded at all.
Is automated texting legal?
Yes, when the person has given consent, and we build consent capture into every flow. Under the TCPA, texts and AI-voiced calls to a US number need the recipient's prior express consent; replying to someone who texted or filled out your form is the low-risk case, and we keep a record of every opt-in. We are engineers, not attorneys, so anything genuinely legal gets flagged for your counsel.
How much does it cost?
It depends on how many lead sources it watches and what it has to connect to, and you get a fixed quote after the free first call. For reactivation campaigns we can also price per booked appointment.
Will it sound like a robot?
It writes the way your best salesperson texts: short, specific, and about the customer's job, not your company. We train it on your real conversations and your price list, and you approve the voice before it sends a single message.
When does a person take over?
The moment the conversation turns into money: a booking, a price question it shouldn't answer, or a customer who asks for a human. The handoff includes the whole thread, so nobody asks the customer to repeat themselves.
Often built alongside

Would this pay in your business? Let's find out first.

We don't open with a build. We open with a free first call about how your business runs today. If this isn't where your numbers say the money is, we'll tell you what is, and you can have it in writing as a free AI Opportunity Report.

Agency or consultancy with a client who needs this? We build it under your brand →

Anthracite AI builds smart websites, AI receptionists and AI-powered CRMs for small and mid-sized businesses, and does AI consulting. Based in Charlotte, NC, it works with businesses anywhere in the US.