Is this HIPAA compliant?

It's built to be: every vendor in the chain (telephony, transcription, the AI model) signs a Business Associate Agreement, patient data stays inside your systems, and the assistant handles scheduling and logistics, never diagnosis or treatment advice. Your compliance officer reviews the setup before it goes live.

Will it connect to my scheduling system?

Yes. We build into the scheduler you already run, so a patient who books by text lands in the same calendar your staff watch.

Can it really reduce no-shows?

It's usually the fastest measurable win. Automatic confirmations and reminders in the channel the patient actually reads, with a one-tap reschedule, cut no-shows, and we report the before-and-after rather than asking you to take it on faith.

What does this cost for a small practice?

It depends on how much the front desk has to do, and you get a fixed quote after the free first call. Where an off-the-shelf tool would genuinely serve you better, we say so on the call.

Do patients have to download anything?

No. They call or text the number they already have. The change is on your side, not theirs.

Anthracite AI

SolutionsIndustry

AI for Clinics, Dental & Med Spas

The front desk answered, the schedule full, the no-shows down.

An AI receptionist for calls and texts that books into your scheduler
Reminders that cut no-shows; intake collected before the visit
HIPAA-conscious by design: scheduling and logistics, never diagnosis

People search forAI receptionist for medical officedental AI receptionistmed spa AIno-show reduction

Book your first call →Try the live demo

Live demo · text the receptionist

One number to know

71%

of med spa clients say they're comfortable with an AI receptionist handling scheduling and questions.

Source: Zenoti, AI receptionist survey · 2025

The landscape

The landscape: what clinics, dental practices and med spas are buying in 2026

What exists, what it costs, and when a tool is enough versus when a build pays.

CategoryWhat's out thereEnough, or build?

AI receptionist

Smith.ai, Goodcall, HIPAA-tier voice tools · $49–299/mo, more for HIPAA

Enough, or build?Enough for a solo practice. A build pays when it must book into your scheduler, answer insurance from your list, and sign a BAA with every vendor in the chain.

Scheduling and reminders

NexHealth, Weave, Solutionreach

Enough, or build?Use them if they fit; the build is the reminder logic that actually cuts no-shows and the reschedule in the reply.

Intake

IntakeQ, Phreesia

Enough, or build?Enough off the shelf. Connected to the receptionist, the visit starts on time.

AI scribe

Freed, Nabla, Abridge

Enough, or build?The other big purchase of 2026, and one we don't build: buy it. We connect the front desk around it.

Med spa platforms

Zenoti, Boulevard, Mangomint

Enough, or build?Keep the platform; the AI layer handles the rebooking nudges and after-hours booking.

Prices are from vendor pricing pages in September 2026 and change often. None of these companies are affiliated with us.

What this industry buys

AI receptionist for the front desk

Calls and texts answered 24/7, appointments booked into your scheduler, insurance questions answered from your list.

Reminders that cut no-shows

Confirmations and reminders in the channel the patient reads, with rescheduling built into the reply.

Intake before the visit

Forms and history collected by text the day before, so the visit starts on time.

Rebooking and memberships

For med spas and dental: the six-month recall, the next session, the membership renewal, all nudged automatically.

Try it yourself: a demo clinic

Aurora Clinic is a demo practice: a website that books on its own and an AI receptionist you can text right now. It books, reschedules and answers from the clinic's own list, and hands every medical question to the doctor. A demo, not a client; the AI is real.

Text the demo clinic →

Either way, you can read a finished AI Opportunity Report in full before you talk to us — a full worked example →

Common questions

What owners ask before they commit.

Is this HIPAA compliant?: It's built to be: every vendor in the chain (telephony, transcription, the AI model) signs a Business Associate Agreement, patient data stays inside your systems, and the assistant handles scheduling and logistics, never diagnosis or treatment advice. Your compliance officer reviews the setup before it goes live.
Will it connect to my scheduling system?: Yes. We build into the scheduler you already run, so a patient who books by text lands in the same calendar your staff watch.
Can it really reduce no-shows?: It's usually the fastest measurable win. Automatic confirmations and reminders in the channel the patient actually reads, with a one-tap reschedule, cut no-shows, and we report the before-and-after rather than asking you to take it on faith.
What does this cost for a small practice?: It depends on how much the front desk has to do, and you get a fixed quote after the free first call. Where an off-the-shelf tool would genuinely serve you better, we say so on the call.
Do patients have to download anything?: No. They call or text the number they already have. The change is on your side, not theirs.

Often built alongside

AI ReceptionistEvery call answered, every text returned, booked on your calendar.See how it works →

Back-Office AutomationsQuotes, reminders, reviews and documents, handled without a person.See how it works →

Websites That SellFast, found, booking on its own, and cinematic when it counts.See how it works →

Would this pay in your business? Let's find out first.

We don't open with a build. We open with a free first call about how your business runs today. If this isn't where your numbers say the money is, we'll tell you what is, and you can have it in writing as a free AI Opportunity Report.

Book your first call →All solutions →

Agency or consultancy with a client who needs this? We build it under your brand →

Anthracite AI builds smart websites, AI receptionists and AI-powered CRMs for small and mid-sized businesses, and does AI consulting. Based in Charlotte, NC, it works with businesses anywhere in the US.