Anthracite AI
SolutionsCapability

Hire the roles you can't fill. Keep the people you have.

  • One agent per job: receptionist, follow-up, office assistant, content
  • Trained on your prices, rules and past conversations
  • Every action logged; a plain monthly report on what each one did
People search forAI employeesAI agents for small businessdigital workersAI team
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Four roles, one build

What we build
01

The receptionist

Answers calls and texts 24/7, qualifies, and books. The role most owners start with.

02

The follow-up rep

Works every new lead in seconds and every open quote until it closes.

03

The office assistant

Logs calls, updates the CRM, drafts the emails, files the paperwork, sends the reminders.

04

The content writer

Turns your jobs and reviews into posts, listing descriptions and short videos, in your voice, for your approval.

The roles we already run

Our receptionist answers real calls for a client and for PlumbDesk; our follow-up engine and CRM run our own sales; the demo clinic and brokerage on the portfolio show the same roles working in a text thread you can try.

See them on the portfolio →

Either way, you can read a finished AI Opportunity Report in full before you talk to us — a full worked example →

Common questions

What owners ask before they commit.

What is an AI employee?
An AI employee is a piece of software built to do one job a person does today, end to end: answer the phone and book, chase a lead until it replies, keep the CRM current. It's a useful way to think about agents because it forces the question that matters: which role is costing you the most right now?
Does this replace my staff?
No, and we won't sell it that way. It takes the after-hours calls, the third follow-up text and the data entry your people don't have time for, so the people you have spend their day on customers. If a task needs judgment, it goes to a person.
How much does an AI employee cost?
It depends on the role, what it connects to, and how much it has to know about your business. Each one gets a fixed quote after the free first call, and we start with the single role that pays back fastest rather than a bundle.
How is this different from the $30-a-month AI employee apps?
Those are generic assistants you configure yourself; ours are built into your phone system, calendar and CRM, trained on your actual business, and accountable to a monthly report. If a generic app would do, we'll tell you.
How do I know what it did?
Every agent logs every action and reports monthly in plain numbers: calls answered, leads replied to, appointments booked, hours of work handled. You see what it's worth, or you see that it isn't.
Often built alongside
AI ReceptionistEvery call answered, every text returned, booked on your calendar.See how it works →
AI Lead Follow-UpEvery lead answered in seconds and followed up until it closes.See how it works →
AI-Powered CRMA CRM that fills itself in and tells you who to call next.See how it works →

Would this pay in your business? Let's find out first.

We don't open with a build. We open with a free first call about how your business runs today. If this isn't where your numbers say the money is, we'll tell you what is, and you can have it in writing as a free AI Opportunity Report.

Book your first call →All solutions →

Agency or consultancy with a client who needs this? We build it under your brand →

Anthracite AI builds smart websites, AI receptionists and AI-powered CRMs for small and mid-sized businesses, and does AI consulting. Based in Charlotte, NC, it works with businesses anywhere in the US.