Anthracite AI
PortfolioDemo for clinics

A smart website and an AI secretary for your clinic.

  • Smart website: patients book on their own, without calling.

  • AI secretary: answers WhatsApp 24/7 and books the visit.

Simulate a conversationOpen the clinic's site
clinicaaurora.com.br
Clínica Aurora demo site: 'Unhurried care, right on time.', Book a visit, Book on WhatsApp, the next opening, and the three doctors.
19:42
Clínica Aurora
online
Today
Hi, do you do eye exams for kids? My son is 8 and he's squinting at school.19:42
1Part 1

The website

The first place a patient meets the clinic. In under a minute they see the doctors, the prices and the insurance plans, and book a real time.

Open the demo site
www.anthracite-ai.com/portfolio/medical-clinic/demo
Clínica Aurora demo site: 'Unhurried care, right on time.', Book a visit, Book on WhatsApp, the next opening, and the three doctors.
  1. 1Doctors with photo, specialty and the days they see patients
  2. 2Prices and insurance plans in plain sight
  3. 3Booking in one minute, with real openings
2Part 2

Simulate it now: message the clinic

A simulation with our demo clinic. A real AI answers, the way it would for your patients.

  1. 1Tap a specialty
  2. 2Say which day suits you
  3. 3Pick a time and give your name
What your clinic gets

  • No message left unanswered. She replies in seconds, 24 hours a day, 7 days a week, nights and weekends included.

  • Fewer missed appointments. Every patient gets a confirmation and a reminder, with one tap to reschedule.

  • The doctor stays in charge. Medical questions are never answered by the AI. They go straight to the doctor.

9:41
Clínica Aurora
online · simulation
Today
Hi! This is the Clínica Aurora front desk 👋21:36
3 messages left

Simulation: a real AI answers, but no real appointment is booked.

Liked it? Let's talk about your clinic.

The first conversation is free, with no commitment. Leave your name and WhatsApp (or email) and we'll get in touch.

We only use your details to get in touch about this.

How much your clinic can gain

About
R$41,750
more a month
roughly R$500,000 a yearEstimate

For a three-doctor clinic with 200 appointments a week, in appointments that are lost today. Yours is calculated with your own numbers.

  • Fewer no-shows
    reminders and one-tap rescheduling
    + R$23,200/mo
  • Every message answered
    patients who used to book elsewhere
    + R$11,350/mo
  • Doctor's time back
    questions the front desk now answers
    + R$4,300/mo
  • Check-ups that happen
    patients reminded when they're due
    + R$2,900/mo
What the research says
~23%

of scheduled outpatient appointments are missed, globally

Source: Dantas et al., meta-analysis of 105 studies, Health Policy, 2018.

+14%

relative improvement in attendance with mobile text reminders

Source: Gurol-Urganci et al., Cochrane review, 2013 (RR 1.14 vs no reminder).

See the arithmetic, step by step
WHERE IT LEAKS TODAYADDS UP TONo-shows with no reminder46 missed visits a week at the global average rate · R$69,700/moCalls nobody answersDuring check-in, and after hours · R$22,700/moThe doctor on the phoneQuestions the desk should have answered · R$4,300/moRecall that never happensAnnual visits nobody calls about · R$2,900/moR$99,600per monthleaking each monthEXAMPLE SCENARIO — NOT CLIENT DATA
Ribbon width is proportional to monthly cost, so the widest band is the most expensive problem. The arithmetic is right below.

R$99,600 a month, in total

The example practice books 200 visits a week across the three physicians at an average of R$350 a visit (the middle of its own price list), and we use 4.33 weeks to a month throughout.

No-shows: at the global average rate of 23%, 46 scheduled visits a week don't happen. At R$350 that's R$16,100 a week, about R$69,700 a month of scheduled revenue that doesn't arrive.

Unanswered calls: say the desk takes 300 calls a week and one in five rings out during check-in or after hours. That's 60 calls; if one in four of those was a booking, that's 15 visits, R$5,250 a week, about R$22,700 a month.

The doctor on the phone: five interruptions a day at six minutes each is two and a half hours a week of physician time. At R$400 an hour that's R$1,000 a week, about R$4,300 a month.

Recall: 250 patients a year are due an annual visit that nobody calls about. If 40% would book when asked, that's 100 visits a year, R$35,000, about R$2,900 a month.

Together, about R$99,600 a month is leaking. We don't claim all of it. Reminders move attendance by roughly 14% relative in the evidence, so with the waitlist backfill and a same-day rebook we take a third of the no-shows (R$23,200), half the unanswered bookings (R$11,350), all of the recall (R$2,900) and the doctor's phone time (R$4,300): about R$41,750 a month recoverable, or roughly R$500,000 a year, for the example practice. Yours is built from your own logs in the first two weeks.

Where we could be wrong
  • The 23% is a global average across specialties and countries; a well-run private practice may already sit well under it, and the recovered number shrinks with it.
  • Average visit value varies enormously between a family consult and a specialist procedure. We'd use the practice's own billing split, not one blended figure.
  • Reminder effects in the literature are for text messages. Our assumption that WhatsApp performs at least as well is reasonable in Brazil, where it's the default channel, but it is an assumption.
  • Call volume and the share that would have booked are assumptions. Two weeks of the practice's call log replaces both.
A normal week

Three moments your front desk would have missed.

Example conversations, the way they would happen at the clinic.

Email
Monday, 6:10am

An email sent overnight

A couple want the annual skin check and ask whether the clinic takes their insurance.

What happened
  • An overnight email answered in 9 seconds, at 6:10 am
  • Insurance and price answered from the approved catalogue
  • Two bookings, back to back, confirmations sent
  • Intake forms queued so check-in takes a minute
Subject
Skin check + insurance
  1. CS
    Carlos Santos6:10

    Good morning, I'd like to book the annual skin check for me and my wife. Do you take Unimed? And what does it include?

  2. A
    Clínica Aurora · Front desk6:10

    Good morning, Mr. Santos. Yes, we take Unimed for consultations; routine tests are billed to the plan directly. The annual skin check is a 40-minute full-body dermoscopy with Dra. Helena Duarte, results explained on the spot (R$ 420 private, or covered per your plan). I can book you both back to back — would Tuesday 14:00 and 14:40 work? Reply here or on WhatsApp.

  3. CS
    Carlos Santos6:10

    Perfect, both please. Carlos and Ana Santos.

  4. A
    Clínica Aurora · Front desk6:10

    Booked: Carlos Santos 14:00 and Ana Santos 14:40, Tuesday, with Dra. Helena. Confirmations are on their way. Before the visit I'll send a short intake form so check-in takes a minute.

WhatsApp
Tuesday, 7:42pm

WhatsApp after closing time

A mother asks whether the clinic does eye exams for children. The front desk went home an hour ago.

What happened
  • Answered in 3 seconds, at 7:42pm, with no one at the desk
  • Short messages, one step at a time, the way a person writes
  • Asked what suited the patient before offering times
  • Booked, confirmed, two reminders scheduled
  • The medical question went to the doctor, not the AI
Clínica Aurora
online
Tuesday
Hi, do you do eye exams for kids? My son is 8 and he's squinting at school.19:42
Hi! Yes, we do 😊19:42
Dr. João Moreira sees children from age 5. He's in on Tuesday and Thursday mornings. Which day works best for you?19:42
Thursday morning would be great.19:42
On Thursday he has 9:20 or 10:40. Which do you prefer?19:42
10:40 works for me. His name is Pedro Alves.19:42
You're booked ✅ Pedro Alves · eye exam with Dr. João · Thursday, 10:4019:42
I'll send you a reminder tomorrow and another on Thursday morning. If you need to reschedule, just reply 1.19:42
✓ Calendar updated · confirmation sent · reminders scheduled
Should I stop him using the tablet until then?19:42
That's a question for the doctor, so I've passed it to Dr. João with your message. He'll reply here before the visit.19:42
✓ Handed off to Dr. João with the conversation attached
Phone
Wednesday, 11:05am

The phone rings during check-in

The receptionist is with someone at the desk. A patient calls to book her follow-up.

What happened
  • Answered on the second ring while the desk was busy
  • Knew it was a follow-up from the record, not a new patient
  • Booked in 24 seconds, confirmation texted
  • The receptionist never had to stop the check-in
Call answered by the secretary
Maria Costa
0:24
  1. Incoming call · desk busy · answered on the second ring
  2. PatientHi, I had a consultation last month and I need to come back, the doctor said 30 days. It's Maria Costa.
  3. SecretaryHi Maria. I see your visit with Dra. Helena Duarte on the 22nd — a follow-up is due. She has Friday at 8:40 or Monday at 14:00. Which do you prefer?
  4. PatientFriday 8:40.
  5. SecretaryDone — Friday 8:40 with Dra. Helena. I'll text a confirmation to the number ending 4471 now, and a reminder on Thursday. See you Friday.
  6. Call: 0:24 · booked · SMS confirmation sent
3Part 3

Every morning, a summary for the doctor

No new software to learn. The doctor gets a message with what happened yesterday and what's on today, and answers the medical questions the secretary passed on.

You stay in charge

  • You approve everything she knows (services, prices, rules) before she answers anyone.
  • Medical questions come to you, with the whole conversation attached.
  • Every message she sends is recorded, and you can read any of them.
  • Patient data is kept to the minimum and handled under the LGPD.
  • Want to change a price, a day or a rule? Tell us and it changes.
7:00
Aurora · Front desk
online
Today
Good morning, Dra. Helena ☀️ Here's yesterday, from the front desk: 📅 7 new appointments (2 new patients) 🔁 1 reschedule. The free slot went to the waiting list and is already filled 🔔 3 patients due their annual skin check were messaged. 2 have booked ❓ 1 question for you, from a patient. Tap to read the conversation Today: 11 patients, the first at 8:40.07:00

Example summary

What changes in the clinic's day

  • A new receptionist's first weekToday:Learning three specialists' services from memory, getting it wrong on the phone.With the secretary:Each catalogue is approved once by its doctor; the desk never forgets it.
  • A patient who can't make itToday:An empty slot found out at 9am.With the secretary:A reschedule tap two days before, and the slot offered to the waitlist.
  • A WhatsApp bookingToday:A chat thread nobody audits.With the secretary:Booked, confirmed, and in the calendar with a record of every message.
  • “Do you do that?”Today:The doctor, between patients.With the secretary:Answered from the catalogue; clinical questions go to a person.
  • The annual examToday:Whenever the patient remembers.With the secretary:A WhatsApp message when it's due, and a booked visit.

How we start

  1. 01Free · report within a week

    The call, and your report

    Nothing owed, nothing signed.

    • A call about your business
    • A written report, yours to keep
    • No obligation to go further
  2. 02

    Go deeper, and build it

    Only if the report showed you something worth having.

    • A proper look at the opportunity you picked
    • A working system, live, with your data and your rules
  3. 03Included with your build

    It reports on itself

    Included with whatever we build you.

    • Reporting that shows what it returned
    • Us on hand when things change

Want to see this with your clinic's name on it?

The first conversation is free. We learn how your clinic works today, and show you, with your own numbers, where a site and a secretary like this would help, and where they wouldn't.

Get your free Leak Report →Open the demo site

A showcase: a complete demo build for the industry, not a client. Clínica Aurora, its doctors, prices and conversations are for demonstration; the portraits are AI-generated; the figures are illustrative, with the arithmetic shown. Yours are built from your own records.